Skip to content
Digital Product Passport GS1 Digital Link AI powered

Let your products speak.

Turn every product into an interactive digital experience for your customers. One standardized QR code connecting brands and consumers.

Explore more Talk to an expert

Hi! I see you scanned this product. What can I help you with?

Tell me what's inside.

Origin · DPP Verified
  • 100% Arabica
  • Single origin · Brazil
  • Medium roast
  • Whole bean

Where was it made?

Provenance · Batch Verified
  • Roasted · Croatia
  • Batch · L2451
  • Date · Sept 2026

Can I trust the supply chain?

Farm-to-roaster traceability · GS1 Digital Link

Is the pouch recyclable?

Recyclable film 87%

Mono-material BOPE pouch

Pouch seal split, beans spilled everywhere

Sorry about that. Could you share the batch?

L2451 / 09.2026

Case #SP-4821 · Refund issued + 20% off voucher

Will I get loyalty points for this scan?

50 pts added · Loyalty linked to this scan

Any promotions running?

Entered · This week's espresso machine draw

Anything else? I'm always here.

Sugesto customer scanning a product
What is Sugesto and how it works?

So simple. So powerful. One QR code that brings your product to life.

Turn limited packaging space into a powerful digital channel that is interactive, market-adaptive, and built to connect brands directly with consumers.

Sugesto product packaging
SUGESTO SUGESTO SUGESTO SUGESTO Sugesto QR code
AI-enhanced
Transparent product info
Campaign activation
DPP ready infrastructure
Actionable insights
Consumer engagement
Full product traceability
Marketing channel

Let your product become an additional marketing channel.

Prize Draw Live

Welcome! Your scan unlocks this week's espresso machine draw. Want to enter?

Yes, enter me

Great! What email should we use to notify the winner?

[email protected]

Weekly draw Verified
Prize Pro Espresso Machine
Draw date Sun, 3 May 2026
Entries so far 1,248

How do I boost my odds?

Scan any bag from our range. +1 entry per scan.

Our range +1 entry each
Espresso Blend +1 entry
Decaf Reserve +1 entry
Cold Brew Roast +1 entry
Espresso Blend Just picked one up, scanning now
Bonus +1 entry · Espresso Blend added

Good luck! I'll ping you when results are in.

Ask about the draw...

Run promotions and giveaways

Let consumers participate in campaigns and promotions directly through the product.

Packaging that stays aligned with your latest campaigns

Update the content behind your QR code whenever you want, without redesigning your packaging.

Cross-sell other products

Recommend related products and increase visibility of your brand portfolio.

Customer support

Your AI agent runs support. You watch the patterns.

Every scan, question and complaint flows into a single inbox. The agent classifies, resolves and escalates. You see what's actually happening with your products in real time.

  • Resolved
    Pouch seal split, beans spilled Replacement + 20% voucher · batch L2451 flagged for review
  • Resolved
    How do I activate the warranty? Warranty activated · confirmation sent to customer
  • In progress
    Allergens in the new blend? Looking up product ingredients · response in seconds
  • Escalated
    Allergen info missing on label Forwarded to Quality team · response within 24h
  • Resolved
    Loved the new single-origin blend Thanks sent · saved as flavour insight
Market Research

Continuous Consumer Insights, Without Agency Costs

Test concepts, measure sentiment, validate packaging and collect structured consumer data, continuously and in real time.

Unlike traditional research, Sugesto gathers insights from people who actually buy and use your products.

Product scans

+18% vs last month
0

Last 30 days · 4 markets · Verified scans

W14 W15 W16 W17

Product sentiment

86%

+4pp vs last month

Would recommend

91%

of real buyers

Business impact

Where do key challenges arise for brands?

Brands manage every step until the product lands on the shelf.

  1. Factory

    Production, formulation, and packaging decisions sit with the brand.

  2. Logistics

    Routing, batches, and quality controls remain in the brand's hands.

  3. Shelf entry

    Listings, placement, and promotions: the brand's last point of full visibility.

  4. The shelf is where control ends.

  5. The brand stops listening to its customer

    Without a direct channel through the product itself, real needs go unheard.

  6. Feedback dies with the customer

    Suggestions, ideas, and frustrations are shared anywhere but with the brand.

  7. Insight comes only from expensive research

    Even when the product is in the customer's hand, brands rely on slow, imprecise studies.

Turn your product into a direct communication channel with consumers

Eliminate the gap between marketing and packaging

Centralise customer feedback and support

Reduce research and campaign costs

Gain exclusive first-party consumer data

Stay ahead of GS1 and Digital Product Passport regulation

See who it's for
Who is it for?

For brands building the digital layer of their products

Every product becomes a digital channel for marketing, customer communication, product information, consumer insights and compliance, all through a single QR code.

Food & BeverageCosmetics & Personal CareElectronicsTextile & FashionConstruction MaterialsBatteriesToys
Talk to an expert Check our Stories