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Digital Product Passport GS1 Digital Link AI powered

Let your products speak.

Turn every product into an interactive digital experience for your customers. One standardized QR code connecting brands and consumers.

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Hi! I see you scanned this product. What can I help you with?

Tell me what's inside.

Origin · DPP Verified
  • 100% Arabica
  • Single origin · Brazil
  • Medium roast
  • Whole bean

Where was it made?

Batch Verified
  • Roasted · Croatia
  • Batch · L2451
  • Date · Sept 2026

Is the pouch recyclable?

Recyclable film 87%

Mono-material BOPE pouch

Pouch seal split, beans spilled everywhere.

Sorry to hear that. Let's figure out what happened. Where did you buy the product?

At the Coffee Corner shop.

Thanks. Can you tell me when you noticed the problem?

When I got home, it was already split.

Understood. Was the packaging fully sealed when you picked it up, or did you notice the damage right away?

I didn't notice right away, only after I opened it.

Thanks for the details, it really helps. I've opened a case so we can look into this further.

Case #SP-4821 · In progress Status tracking active

You can track this case status here at any time. If you have a product photo, feel free to add it. It can speed up the analysis.

We'll get back to you as soon as we have more information. Anything else? I'm always here.

Sugesto customer scanning a product
What is Sugesto and how it works?

So simple. So powerful. One QR code that brings your product to life.

Turn limited packaging space into a powerful digital channel that is interactive, market-adaptive, and built to connect brands directly with consumers.

Transparent product info
Full product traceability
Consumer engagement
Actionable insights
Campaign activation
AI-enhanced
DPP ready infrastructure
Sugesto product packaging
SUGESTO SUGESTO SUGESTO SUGESTO Sugesto QR code
Marketing channel

Let your product become an additional marketing channel.

Prize Draw Live
Summer Prize Game Pro Espresso Machine

Scan a receipt this summer and apply for a chance to win our flagship machine.

I want to apply

I want to apply

Great! Snap a photo of the receipt, or send the number.

HR-2026-08821

Thanks. Which email should we contact you on if you win?

[email protected]

Want to double your chance? Answer two quick questions.

Sure

Is this your first time trying our coffee?

Yes, first time.

Which brand were you buying before?

Lavazza

Good to know! Curious how ours stacks up.

Entry confirmed · #04821 · 2x chances applied

We'll email you if you win. Want to scan another receipt for one more entry?

Ask about the draw...

Run promotions and giveaways

Let consumers participate in campaigns and promotions directly through the product.

Packaging that stays aligned with your latest campaigns

Update the content behind your QR code whenever you want, without redesigning your packaging.

Cross-sell other products

Recommend related products and increase visibility of your brand portfolio.

Customer support

Your AI agent runs support. You watch the patterns.

Every scan, question and complaint flows into a single inbox. The agent classifies, resolves and escalates. You see what's actually happening with your products in real time.

  • Resolved
    Pouch seal split, beans spilled Replacement + 20% voucher · batch L2451 flagged for review
  • Resolved
    How do I activate the warranty? Warranty activated · confirmation sent to customer
  • In progress
    Allergens in the new blend? Looking up product ingredients · response in seconds
  • Escalated
    Allergen info missing on label Forwarded to Quality team · response within 24h
  • Resolved
    Loved the new single-origin blend Thanks sent · saved as flavour insight
Market Research

Continuous Consumer Insights, Without Agency Costs

Test concepts, measure sentiment, validate packaging and collect structured consumer data, continuously and in real time.

Unlike traditional research, Sugesto gathers insights from people who actually buy and use your products.

Product scans

+18% vs last month
0

Last 30 days · 4 markets · Verified scans

W14 W15 W16 W17

Product sentiment

86%

+4pp vs last month

Would recommend

91%

of real buyers

Business impact

Where do key challenges arise for brands?

Brands manage every step until the product lands on the shelf.

  1. Factory

    Production, formulation, and packaging decisions sit with the brand.

  2. Logistics

    Brands manage inventory and optimize distribution, either directly or through partners.

  3. Shelf Placement

    The final step before purchase, managed by the brand or a retail partner.

  4. The shelf is where control ends.

  5. No direct communication with the customer

    The product on the shelf doesn't communicate. Customers are limited to information on the packaging or in-store assistance.

  6. The brand lacks valuable customer feedback

    Suggestions, ideas, and frustrations never reach the brand.

  7. Insights come only from expensive research

    Even when the product is already in the customer's hands, brands rely on slow and imprecise research.

Turn your product into a direct communication channel with consumers

Build a stronger brand reputation and drive more sales

Eliminate the gap between marketing and packaging

Centralise customer feedback and support

Reduce research and campaign costs

Gain exclusive first-party consumer data

Stay ahead of GS1 and Digital Product Passport regulation

Who is it for?

For brands building the digital layer of their products

Every product becomes a digital channel for marketing, customer communication, product information, consumer insights and compliance, all through a single QR code.

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